Home and Income
Many people these days are looking for ways to reduce their mortgage. What better way than to have a property that can be split into two separate dwellings.
Of course, the property will have to comply with any current building regulations and various council rules and healthy homes standards.
Sometimes when buying or selling a property it can be quite stressful if you don’t know the rules.
Consumer law and advertising ”home and income” properties
Jenny was attending an open home for a friend, who wanted her to act as a ‘secret shopper’ after offering to supply a building inspection report to buyers for the sale of her property. Her friend wanted to be upfront about everything to do with her property, and thought it the best way forward.
She overheard the salesperson telling a buyer that the downstairs area was set up ready to go as a “home and Income” opportunity and that it would be a great way to pay the mortgage off.
This statement alarmed her because she remembered her friend telling her that the property could not be advertised it as “home & Income” because it did not meet or comply with the building code and standards.
So the salesperson had just misrepresented the use of the property with that one sentence.
Professional code of conduct rules and client care
In fact, the salesperson had broken several rules of the professional code of conduct and client care rules that most real estate salespeople operate under in several countries.
Read more here on the NZ rules.
Rule 6.4 relates to not misleading a customer or client, nor providing false information, nor withholding information that should by law or in fairness be provided.
© 2025 complaintsrealestate.com/| Author| Kathryn
